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The Ontario Provincial Police (OPP) has partnered with MedicAlert Foundation Canada to better assist officers with their interactions with vulnerable persons.

Connect Protect: MedicAlert and Smith Falls, Brockville and Gananoque

Brain Injury Canada has partnered with MedicAlert to bring support and visibility to individuals living with acquired brain injury (ABI). Connect and Protect is a service where Police partners have direct 24/7 access to a MedicAlert subscriber’s file.  This includes emergency contact information, medical information, physical description, up-to-date photo, wandering history, triggers & de-escalation techniques – all of which have been identified by police to be vital in their operations. Connect Protect is to make ABI more visible to first responders and others.

For more information about Connect Protect in your area, contact your local police department via their non-emergency phone or contacts. Or visit Connect Protect on the MedicAlert website.

If MedicAlert Connect Protect is not yet in your community, please ask your local police to contact [email protected].

If you know someone who lives in a community where MedicAlert Connect Protect service has been established and will benefit from the service, please recommend that they sign up today

For more information about the partnership of Brain Injury Canada and MedicAlert and discount code, visit or call 1.866.696.0272.

For those individuals who have financial challenges, please call 1.800.668.1507 to learn more about MedicAlert’s Membership Assistance charitable program.

For more information about MedicAlert contact MedicAlert: email at [email protected] or 1.800.668-1507 (Monday – Friday 9 a.m. – 8 p.m. EST)